Shipping & Delivery

Thank you for shopping at latuva.com! We are committed to delivering your handcrafted wooden decor, TV frames, and furniture safely and efficiently to your doorstep in the United States.

Please review our Shipping & Delivery Policy below to understand how and when your order will arrive.

1. Order Processing Time

  • Processing Period: 3 to 5 business days (Monday through Friday).
  • Details: This processing time includes order verification, quality check, careful packaging, and preparation for shipment. Because many of our products (such as custom TV frames and wooden furniture) require careful handling and quality inspection before dispatch, please allow this necessary preparation time.
  • Note: Orders are not shipped or delivered on weekends or US holidays.

2. Shipping Time & Transit Estimates

  • Transit Period: 7 to 10 business days.
  • Total Estimated Delivery Time: Once your order leaves our warehouse, standard delivery to locations within the United States typically takes between 7 to 10 business days, depending on your shipping address and our logistics partners.

3. Shipping Rates and Methods

  • Shipping fees (if applicable) are calculated and displayed at checkout based on your delivery address and the size/weight of your items (e.g., standard parcels vs. larger wooden furniture pieces).
  • We partner with trusted US shipping carriers to ensure your products arrive securely.

4. Order Tracking

  • Once your order has been processed and shipped, we will send you a shipment confirmation email containing your tracking number.
  • You can use the tracking link provided to monitor the real-time status and estimated delivery date of your package.

5. Shipping Delays

While we strive to ensure your package arrives within the estimated timeframes, unforeseen circumstances (such as carrier delays, customs inspections, severe weather conditions, or peak holiday shipping volumes) may occasionally cause delays. Latuva is not responsible for carrier-caused delays, but we will always do our best to assist you in tracking down your shipment.

6. Incorrect Address or Delivery Issues

  • Please ensure that your shipping address is entered correctly during checkout. If you notice an error in your address, please contact us immediately at latuva.decor@gmail.com before your order ships.
  • If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the package is unclaimed, the customer may be responsible for the cost of re-shipping the item.

Contact Us

If you have any questions or concerns regarding your shipment or delivery status, please feel free to reach out to us at:

  • Email: latuva.decor@gmail.com
  • Website: latuva.com