Terms of Service

Welcome to latuva.com. These Terms of Service ("Terms") govern your access to and use of our website, services, and the purchase of our products (including custom TV frames, wooden bar stools, chairs, and home decor items).

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read these Terms carefully before accessing or using our website.

1. General Conditions & Eligibility

  • Age Requirement: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
  • Geographic Scope: Our store is primarily intended for customers located in the United States.
  • Prohibited Uses: You may not use our products or website for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws).

2. Products, Pricing, and Descriptions

  • Product Accuracy: We have made every effort to display as accurately as possible the colors, dimensions, and finishes of our products (such as wood grain textures for TV frames and chairs). However, because wood is a natural material, slight variations in grain, color, and finish may occur.
  • Pricing: All prices displayed on latuva.com are listed in US Dollars (USD). We reserve the right to modify or discontinue products or pricing at any time without notice.
  • Availability: Certain products or custom sizes (such as custom TV frames) may have limited quantities and are subject to return or exchange only according to our Return Policy.

3. Orders, Payments, and Billing

  • Order Acceptance: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • Payment Methods: We accept major credit cards and secure online payment methods processed through reliable third-party gateways (such as Shopify Payments, PayPal, or Stripe). You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping and Delivery (US Market)

  • Shipping Destinations: We ship our products to addresses within the United States.
  • Shipping Times & Costs: Shipping fees and estimated delivery timelines are displayed at checkout. Please note that custom items (such as custom-sized TV frames) may require additional processing and manufacturing time before shipment.
  • Risk of Loss: All items purchased from latuva.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns, Refunds, and Exchanges

  • We want you to love your Latuva decor. If you are not entirely satisfied with your purchase, please contact us at latuva.decor@gmail.com within our specified return window (typically 30 days from delivery) to initiate a return or exchange.
  • Items must be returned in their original condition and packaging. Custom-made orders may be subject to specific return restrictions, which will be communicated at the time of purchase.

6. Intellectual Property

All content included on latuva.com - including text, graphics, logos, images, product designs, and software - is the property of Latuva or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Latuva shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any of our services or products, or for any other claim related in any way to your use of the website or any product, including furniture installation mishaps or improper mounting of TV frames.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and applicable state laws.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: latuva.decor@gmail.com
  • Website: latuva.com